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“Humbled” Equifax CEO Explains Why Company Hesitated To Disclose Massive Data Breach

Two days after the company revealed that hackers had stolen the sensitive information of more than 143 million customers, prompting a deluge of lawsuits from outraged consumers alleging everything from negligence to outright fraud, the credit-security company’s CEO Richard Smith has chosen the op-ed pages of USA Today – America’s largest circulation newspaper – as the venue for a platitude-laden apology that we imagine will provide scant comfort to individuals who are now having their identities “repurposed” for all many of nefarious purposes.

“This is the most humbling moment in our 118-year history,” Smith wrote “…because of the concern and frustration this incident has created for so many consumers.” …

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